Information We Collect

Backum Hills may collect personal information from customers when they place an order, subscribe to newsletters, contact customer support, or interact with the website in any other way.

The information collected may include your name, email address, phone number, shipping address, billing address, payment details, and other relevant information required to process your orders and improve your shopping experience.

We may also use cookies and similar technologies to enhance website functionality and analyze visitor interactions and browsing behavior.

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How We Use Your Information

The information collected may be used for the following purposes:

• To process and complete transactions securely and efficiently
• To improve customer service and respond to inquiries or support requests
• To personalize and improve your shopping experience
• To send updates, promotional offers, and marketing communications if you have opted to receive them
• To improve website performance, product offerings, and customer experience

Customers who no longer wish to receive promotional communications may unsubscribe at any time.

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Protection Of Personal Information

Backum Hills implements appropriate security measures to safeguard customer information. Personal data is stored on secure networks and is accessible only to authorized personnel who are required to maintain confidentiality.

Sensitive payment information transmitted online is protected using Secure Socket Layer (SSL) encryption technology and industry-standard security practices.

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Use Of Cookies

Cookies are small data files stored on your device through your web browser that help websites recognize your preferences and improve user experience.

Cookies may be used to:
• Remember shopping cart information
• Improve website functionality
• Analyze website traffic and browsing behavior
• Enhance overall customer experience

You may choose to disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

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Sharing Of Information

Backum Hills does not sell, trade, or transfer personally identifiable information to third parties except trusted partners who assist in operating the website, processing payments, delivering orders, or servicing customers.

Information may also be disclosed where required by law or to protect the rights, property, or safety of the company, customers, or others.

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Marketing Communications

By providing your email address or phone number, you may receive promotional emails, WhatsApp messages, SMS notifications, or calls regarding products, launches, collections, and special offers from Backum Hills.

You may opt out of these communications at any time by contacting customer support.

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Third-Party Services

Payments on this website may be securely processed through third-party payment gateways such as Razorpay.

Shipping and delivery services may be fulfilled through logistics partners including Shiprocket and associated courier providers.

These third-party platforms may have their own privacy policies and data handling practices.

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Children’s Privacy

Backum Hills encourages parents and guardians to supervise children’s online activities. Children should seek parental consent before sharing personal information online.

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Policy Updates

Backum Hills reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on this page.

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Contact Us

For any questions regarding this Privacy Policy or customer data, you may contact us at:

Backum Hills
1016/1017 Wajidpur, Jajmau, Kanpur
Phone: +91 7524854640